JJ
Jaco J
1 reviews | Active since Sept 2013
09 Jul 2024, 08:49
Absolutely useless!
If I could rate a ZERO I would!
Absolutely useless ISP! Could not get any service from them when I had a subscription whatsoever. Then cancelled in December, they invoice me for JANUARY!!! Non-stop harassment for money ever since. This after they publically assured me on this platform that all invoices on my account have been credited.
Disgraceful!
Helpful (0)
Replies (3)0
Replies (3)
Cool Ideas Service Provider's replyOfficial
09 Jul 2024, 11:47Good day Jaco, Thank you for contacting us, and apologies for any inconvenience you may have encountered. Rest assured, our Billing Team will contact you regarding this case, if they have not yet done so. Please refer to your ticket with any further questions or concerns. Warm Regards, Cool Ideas
Cool Ideas Service Provider's reply09 Jul 2024, 11:47
Official
Good day Jaco, Thank you for contacting us, and apologies for any inconvenience you may have encountered. Rest assured, our Billing Team will contact you regarding this case, if they have not yet done so. Please refer to your ticket with any further questions or concerns. Warm Regards, Cool Ideas
JJ
Jaco J's updateReviewer Update
11 Jul 2024, 07:17Some useless generic reply as always. Nothing is ever done to resolve the issues. You are as useless whe it comes to resolving connection issues! Abysmal! Can see why your consumer rating is so poor.
Contact me one more time for money and you will receive a letter from my lawyer.
Contact me one more time for money and you will receive a letter from my lawyer.
JJ
Jaco J's update11 Jul 2024, 07:17
Reviewer Update
Some useless generic reply as always. Nothing is ever done to resolve the issues. You are as useless whe it comes to resolving connection issues! Abysmal! Can see why your consumer rating is so poor.
Contact me one more time for money and you will receive a letter from my lawyer.
Contact me one more time for money and you will receive a letter from my lawyer.
Cool Ideas Service Provider's replyOfficial
11 Jul 2024, 08:41Hi Jaco,
Thanks for your feedback. Our Billing Team will send you an email regarding the invoices this morning.
Warm Regards,
Cool Ideas
Thanks for your feedback. Our Billing Team will send you an email regarding the invoices this morning.
Warm Regards,
Cool Ideas
Cool Ideas Service Provider's reply11 Jul 2024, 08:41
Official
Hi Jaco,
Thanks for your feedback. Our Billing Team will send you an email regarding the invoices this morning.
Warm Regards,
Cool Ideas
Thanks for your feedback. Our Billing Team will send you an email regarding the invoices this morning.
Warm Regards,
Cool Ideas