zL
zane L
1 reviews | Active since Nov 2022
18 Feb 2023, 15:07
3 months to solve a packet loss issue ! DO YOU EVEN KNOW WHAT YOU DOING ?
been 3 months and still problem is not resolved !
Quick to ask to pay for a service but not resolving issues !!!!!!!!!!!!!!!!!!!!!
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Cool Ideas Service Provider's replyOfficial
28 Feb 2023, 11:57 Good day Zane L,
Thank you for your feedback, and apologies for the inconvenience.
We see that our NOC team and Balwin's technicians are working on finding a permanent solution to your line fault. They will communicate with you through your ticket.
Please bear with us.
Kind Regards,
Cool Ideas
*** | ***
Cool Ideas Service Provider's reply28 Feb 2023, 11:57
Official
Good day Zane L,
Thank you for your feedback, and apologies for the inconvenience.
We see that our NOC team and Balwin's technicians are working on finding a permanent solution to your line fault. They will communicate with you through your ticket.
Please bear with us.
Kind Regards,
Cool Ideas
*** | ***