Warped tyre + ultra bad excuse

Complaint(s): 1. I submitted a complaint through the Continental website forum. Never received feedback. Never received a phone call, nor an e-mail or any other form of response. 2. I fitted new Conti tires last year November (2020). Since day 1 I've experienced that the one tire is non-compliant. I went back to the dealer. The tire (and ALL the other tires) were re-balanced and the wheel alignment was additionally done. 3. In December 2020 I drove down to the South Coast - and again experienced the fact that the tire in question was bad. Bad riding. Bad vibrating. Bad all round experience. Again I had the tires balanced (in Margate) and the operator informed me that the tire was 'warped'. 4. I phoned Kwezi (Conti rep) - the phone call went to voice mail. 5. This year (2021) I've been in Botswana quite some time, but upon coming back, I again had the tires re-balanced. (Supa Quick Birchleigh). The operator also informed me there is 'something' wrong with the tire. 6. I phoned the Conti rep (Kwezi) from the store on the business card number they supp**** to me... wrong number - on the Conti business card!! Eventually ended up phoning the cell phone number. Got hold of Kwezi and spoke to him - he referred me to Wellington. 7. Neither Kwezi nor Wellington came back to me re a meeting date - I had to do the follow-up with regards meeting someone from Conti. 8. Eventually met with Wellington today - 09 June 2021 - at BestDrive Tyre in Germiston. 9. Here I was told - for the VERY FIRST TIME - that the tire in question is out of warranty being more that 5 years old!! NOT a single person has ever said a word. And now - very conveniently - the tire is old and out of warranty...... . This really, really saddens me tremendously. I've been an extremely loyal Conti client. My vehicle, my wife's vehicle, my son's vehicle and even my beach buggy uses Conti. But after this experience ... I'm not so sure anymore. Honestly - I'm super miserable, unhappy and ultimately discontented.