NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Continental Tyres South Africa
How is Continental Tyres South Africa rated on Hellopeter?
Hellopeter has tracked Continental Tyres South Africa across 76 reviews. Continental Tyres South Africa hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Continental Tyres South Africa? Write a review to help others decide.
Recent reviews (6)
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Share Your Experience1 reviews | Active since Nov 2018
Refusing with UIF documents
Title: UIF Documents Withheld – Urgent Assistance Required My late father passed away in 2022, and we have been trying to claim his UIF benefits. However, his former boss is refusing to provide the necessary UIF documents, preventing us from submitting the claim. We urgently request Continental to investigate this matter, intervene with the employer, and ensure that the required UIF documents are provided to our family without further delay. Please provide a clear response on how Continental intends to resolve this matter.
1 reviews | Active since Nov 2018
Refusing with UIF documents
Title: UIF Documents Withheld – Urgent Assistance Required My late father passed away in 2022, and we have been trying to claim his UIF benefits. However, his former boss is refusing to provide the necessary UIF documents, preventing us from submitting the claim. We urgently request Continental to investigate this matter, intervene with the employer, and ensure that the required UIF documents are provided to our family without further delay. Please provide a clear response on how Continental intends to resolve this matter.
1 reviews | Active since Mar 2018
Disgusting customer service received 🤬🤬
I purchased 1 brand new continental tyre for my SLK Mercedes3 weeks ago.I was told to register on the website if anything happens I wil be covered.Trying to register I didn't succeed.A sales agent called me and couldn't assist ne as I didn't have the receipt with me at that time.He said he will call me back next day.Its now 3 weeks that passed and to my avail still awaiting patiently for that call.Absolutely usless and disgusted with service receive from Continental tyre.🤬🤬
1 reviews | Active since Mar 2018
Disgusting customer service received 🤬🤬
I purchased 1 brand new continental tyre for my SLK Mercedes3 weeks ago.I was told to register on the website if anything happens I wil be covered.Trying to register I didn't succeed.A sales agent called me and couldn't assist ne as I didn't have the receipt with me at that time.He said he will call me back next day.Its now 3 weeks that passed and to my avail still awaiting patiently for that call.Absolutely usless and disgusted with service receive from Continental tyre.🤬🤬
1 reviews | Active since Aug 2017
DEFECTIVE TYRES
Defective tyres. Four of my Continental Tyres are damaged they have bubbles in the. Contacted Continental Tyres on 1/06/2026 and was referred to the Technician Liam Naidoo who requested I see the Dirk at Tiger Wheel&Tyre at 45 Old Main Road Hillcrest. I went to him on 2/06/2026 and was told that it was impact damage. I have been driving for more than 40 years without any such problems. The Tyres haven't even done a 20% of its normal usage. I subsequently spoke to Tutukani on 3/03/2026 and he requested photos which was sent to him. It took him a while to respond My partner Stuart Taylor also called in and Lance from Continental Tyres was supposed to call him 2 says ago and hasn't called as yet. I find it highly unlikely that the bubbles in the Tyre was caused by impact. Continental Tyres are trying to weasel their way out of it and they should be held accountable for the defect to the tyres
1 reviews | Active since Aug 2017
DEFECTIVE TYRES
Defective tyres. Four of my Continental Tyres are damaged they have bubbles in the. Contacted Continental Tyres on 1/06/2026 and was referred to the Technician Liam Naidoo who requested I see the Dirk at Tiger Wheel&Tyre at 45 Old Main Road Hillcrest. I went to him on 2/06/2026 and was told that it was impact damage. I have been driving for more than 40 years without any such problems. The Tyres haven't even done a 20% of its normal usage. I subsequently spoke to Tutukani on 3/03/2026 and he requested photos which was sent to him. It took him a while to respond My partner Stuart Taylor also called in and Lance from Continental Tyres was supposed to call him 2 says ago and hasn't called as yet. I find it highly unlikely that the bubbles in the Tyre was caused by impact. Continental Tyres are trying to weasel their way out of it and they should be held accountable for the defect to the tyres
1 reviews | Active since Jun 2015
Three Continental Tyres Failed Within a Year – Unsatisfactory Response from Continental & Tyremart Hatfield
I am extremely disappointed with the way my complaint regarding three damaged Continental tyres has been handled by Continental Tyres South Africa and Tyremart Hatfield. On 10 April 2025, I purchased three Continental tyres from Tyremart Hatfield. Less than a year later, on the night of 06 February 2026, my vehicle drove through potholes — something unfortunately very common on South African roads. All four tyres on the vehicle went through the same potholes under the same conditions. However, only the three Continental tyres purchased from Tyremart developed sidewall bulges, while the fourth tyre of a different brand remained completely intact and functional. This raises a very serious and legitimate concern about the durability and structural integrity of the Continental tyres. I contacted both Tyremart and Continental regarding this issue. Instead of a proper investigation or meaningful assistance, I received a generic technical explanation about how tyre sidewalls are constructed and how potholes can cause sidewall damage. The final conclusion provided was simply that “no manufacturing defect was found.” This response is unacceptable and dismissive of the actual facts. If potholes alone were responsible for the damage, then all four tyres should reasonably have been affected. The fact that only the three Continental tyres failed while the other tyre survived the same impact clearly raises questions about the quality and resilience of these tyres. There was also no visible rim damage, which further weakens the argument that this was purely impact-related failure. Consumers buy reputable brands like Continental because they expect quality, durability and safety, especially when driving in real-world conditions where potholes are unavoidable. Tyres that develop sidewall bubbles within less than a year of purchase raise serious concerns. What is most disappointing is the lack of accountability and willingness to properly reassess the matter. I have been a loyal Tyremart customer since my student years in Hatfield, and this experience has severely damaged my confidence in both Continental Tyres South Africa and Tyremart Hatfield. Watch-out of this pathethic service...
1 reviews | Active since Jun 2015
Three Continental Tyres Failed Within a Year – Unsatisfactory Response from Continental & Tyremart Hatfield
I am extremely disappointed with the way my complaint regarding three damaged Continental tyres has been handled by Continental Tyres South Africa and Tyremart Hatfield. On 10 April 2025, I purchased three Continental tyres from Tyremart Hatfield. Less than a year later, on the night of 06 February 2026, my vehicle drove through potholes — something unfortunately very common on South African roads. All four tyres on the vehicle went through the same potholes under the same conditions. However, only the three Continental tyres purchased from Tyremart developed sidewall bulges, while the fourth tyre of a different brand remained completely intact and functional. This raises a very serious and legitimate concern about the durability and structural integrity of the Continental tyres. I contacted both Tyremart and Continental regarding this issue. Instead of a proper investigation or meaningful assistance, I received a generic technical explanation about how tyre sidewalls are constructed and how potholes can cause sidewall damage. The final conclusion provided was simply that “no manufacturing defect was found.” This response is unacceptable and dismissive of the actual facts. If potholes alone were responsible for the damage, then all four tyres should reasonably have been affected. The fact that only the three Continental tyres failed while the other tyre survived the same impact clearly raises questions about the quality and resilience of these tyres. There was also no visible rim damage, which further weakens the argument that this was purely impact-related failure. Consumers buy reputable brands like Continental because they expect quality, durability and safety, especially when driving in real-world conditions where potholes are unavoidable. Tyres that develop sidewall bubbles within less than a year of purchase raise serious concerns. What is most disappointing is the lack of accountability and willingness to properly reassess the matter. I have been a loyal Tyremart customer since my student years in Hatfield, and this experience has severely damaged my confidence in both Continental Tyres South Africa and Tyremart Hatfield. Watch-out of this pathethic service...
1 reviews | Active since Feb 2026
Continental, never again
With all my previous vehicles and obviously different brand tires, I've purchased a new vehicle towards the end of 2025. With the previous double cab it was fitted with a well known tire manufacturer and gave me 100 000 km plus on a set. With the new double cab it was fitted with Continentals. Done 30 000 km on them and one of the rear tire burst, no objects or potholes in the road, just a clear, open highway. How on earth do you explain that? Tyre pressure was checked the previous day. If I look at the reviews and the response one individual received from customer service, one can clearly see they don't care. Will be changing all my tires very soon. Not planning on driving with Continental any further. Please look at alternative options before deciding on Continental's, is all I can say.
1 reviews | Active since Feb 2026
Continental, never again
With all my previous vehicles and obviously different brand tires, I've purchased a new vehicle towards the end of 2025. With the previous double cab it was fitted with a well known tire manufacturer and gave me 100 000 km plus on a set. With the new double cab it was fitted with Continentals. Done 30 000 km on them and one of the rear tire burst, no objects or potholes in the road, just a clear, open highway. How on earth do you explain that? Tyre pressure was checked the previous day. If I look at the reviews and the response one individual received from customer service, one can clearly see they don't care. Will be changing all my tires very soon. Not planning on driving with Continental any further. Please look at alternative options before deciding on Continental's, is all I can say.
1 reviews | Active since Mar 2023
Continental tyres bad service and product
Pathetic customer service, I’m not getting any help with their worn out tyres I bought and :months later they were worn out without even taking a long distance. The technician is giving me a run around and I’m a single mother who drives around Soweto at night due to the nature of my business and I need to have reliable tyres.
1 reviews | Active since Mar 2023
Continental tyres bad service and product
Pathetic customer service, I’m not getting any help with their worn out tyres I bought and :months later they were worn out without even taking a long distance. The technician is giving me a run around and I’m a single mother who drives around Soweto at night due to the nature of my business and I need to have reliable tyres.