Refusing with UIF documents

Title: UIF Documents Withheld – Urgent Assistance Required

My late father passed away in 2022, and we have been trying to claim his UIF benefits. However, his former boss is refusing to provide the necessary UIF documents, preventing us from submitting the claim.

We urgently request Continental to investigate this matter, intervene with the employer, and ensure that the required UIF documents are provided to our family without further delay.

Please provide a clear response on how Continental intends to resolve this matter.