PC
Patrick C

1 reviews | Active since May 2018

03 May 2018, 11:13

Very Poor service.

I had a Markham account that was transferred to consumer friend

Last month I asked for me settlement amount and it was sent to me the amount was R851.11 and I paid the full amount and sent the proof of payment.

I made the full payment and when I asked for my settlement later they gave me run arounds. After some weeks the told me that the account is not settled and I still owe them R5449.27 .

I sent them the e-mail they sent me with the outstanding amount and I also attached the proof of payment, they never responded to my e-mails.

0
Replies (3)
Consumer Friend
Consumer Friend's reply03 May 2018, 12:20
Official

Good day Mr Chauke

We refer to our telecom on even date and advise the account in question was indeed settled in full. The status on our system reflects accordingly and a paid up letter have been issued.

Best Regards

Consumer Friend Team

PC
Patrick C's update03 May 2018, 14:02
Reviewer Update
Thank you
Consumer Friend
Consumer Friend's reply08 Jun 2021, 23:30
Official
This matter was resolved 03.05.2018.  No further action required.