DM
Dikeledi M

1 reviews | Active since Oct 2012

02 Jun 2019, 16:38

Value for money

I paid up my account and contacted woollies to update it but it seems like both companies are struggling to do so. The other thing consumer friend is suppose to refund me but they don't even want to tell me how much. Today on ITC it still says I owe them if which the account was paid up on the 12th of April

0
Replies (2)
Consumer Friend
Consumer Friend's reply03 Jun 2019, 13:34
Official
Good day Dikeledi M

Thank you for your complaint.  Kindly note the team have already escalated this matter and Woolworths has already sent an instruction to the relevant credit bureau's last week to update the account as settled in full.

We will keep you posted with regards to the matter.

Best Regards
The Consumer Friend Team

Best regards,

Consumer Friend
Consumer Friend's reply05 Feb 2020, 15:47
Official
Good day Dikeledi M

Our offices confirm that this matter was resolved already by 13 June 2019.

The ticket has been closed.

Our company wishes you all the best.

Kind Regards
The Consumer Friend Team

Best regards,