1 reviews | Active since Dec 2021
Urgent Assistance required from Consumer Friend.
Good day. A ********** transaction went through my account on 25 June 2022 to the value of R 9198.00 against my Game Account No: ***15 8152 I lodged a formal dispute on 26 June 2022, through an affidavit and sent it to an email address provided by RSC. The account in question was long suspended before this incident as it is under debt review. To date, the matter remains unresolved and RSC never acknowledged my dispute. My debt review company escalated the matter to Consumer Friends but to date nothing was done. Instead I keep on receiving messages from RCS stating that I need to pay my account. I urgently need this amount to be reserved and my account to be blocked to ensure this will not recur in future. I wish to request Consumer Friend to please intervene in this regard. Regards
Trust you are well.
Thanks for your complaint which we acknowledge receipt of. Our team will be contacting head office directly to enquire regarding your matter and to establish how best we can assist you.
We will keep in touch shortly.
Kind Regards
Chantell
The Consumer Friend Team
Trust you are well.
Thanks for your complaint which we acknowledge receipt of. Our team will be contacting head office directly to enquire regarding your matter and to establish how best we can assist you.
We will keep in touch shortly.
Kind Regards
Chantell
The Consumer Friend Team
Hope you are well,
We have been trying to get hold of you telephonically with no success.
In an attempt to resolve your matter we have reached out to RCS head office and were advised that they are still awaiting you to supply the dispute documents they have previously requested from you.
An agent will try to contact you telephonically again today for further information.
Best Regards
Chantell
The Consumer Friend Team
Hope you are well,
We have been trying to get hold of you telephonically with no success.
In an attempt to resolve your matter we have reached out to RCS head office and were advised that they are still awaiting you to supply the dispute documents they have previously requested from you.
An agent will try to contact you telephonically again today for further information.
Best Regards
Chantell
The Consumer Friend Team