NC
Nicole C

1 reviews | Active since Jun 2019

03 Sept 2019, 11:36

*****ing from clients

In the first place my accounts should not be with this company ,they do not updated my statements and when I pay they tell me I should not pay my creditors ,they will use any method not to update your statements ,It took them 3 months to send me a paid up letter no matter I sent them proof of payment ,they are put is place to ***** from the client .So please ensure you keep all of your proof of payments .

0
Replies (2)
Consumer Friend
Consumer Friend's reply03 Sept 2019, 15:54
Official
Good day Nicole C

Thank you for your complaint.  We have attempted to email you in order to obtain further details for us to assist you.

Kindly assist in supplying your details to the request we have sent you in order for us to resolve your query.  Alternatively supply your contact details to *** in order for us to give you a call.

Best Regards
The Consumer Friend Team

Consumer Friend
Consumer Friend's reply05 Sept 2019, 17:18
Official
Good day Nicole C

We refer to our telecom and are pleased to learn that your matter has been resolved.

Should you require any further assistance, do not hesitate to log onto our online Drex Consumer Portal or refer to our customer accounts team for assistance.

Best Regards
The Consumer Friend Team