LM
Louise M

1 reviews | Active since Aug 2011

23 Feb 2017, 10:00

**** SERVICE : ONLY THINK OF THEMSELVES

<p>My debt counceller tried to get my most lately balances from Direct Axis wrt a Consumer friend account taken out from them over 5 years ago and the outstanding amount is now higher than the initial borrowed amount; where just last month it's been only R2 900... *sigh*</p>

0
Replies (4)
Consumer Friend
Consumer Friend's reply23 Feb 2017, 13:50
Official

Good day

We confirm the matter has been attended to.

Kind Regards

Consumer Friend
Consumer Friend's reply23 Feb 2017, 13:50
Official

Good day

We confirm the matter has been attended to.

Kind Regards

LM
Louise M's update23 Feb 2017, 14:03
Reviewer Update

IT'S BEING ATTENDED TO... What's the resolution according to you?

Consumer Friend
Consumer Friend's reply23 Feb 2017, 14:30
Official

Good day

Please note that our offices tried to make contact with you telephonically with no success. We have directed your latest statement to your email address in order for you to view your payments as well as the calculations as per the court order interest. Kindly note the statement end balance does not reflect the amount you mentioned as per your complaint.

Please review statement again and kindly direct all concerns to the email address we have been communicating on in order for our offices to better assist in resolving your request.

Best Regards