Refusal to refund

Item: Consumer Friend
Rating: 1
Author: modise T

Follow up

Refusal to refund. refund not paid since December 2023. I was given 3-5 days to finalize the refund. April is the 4th month. 3-5 days has multip****.

Helpful (0)

Replies (2)

Consumer Friend's replyOfficial

04 Apr 2024, 08:16

Good day Modise,

Hope you are well.
We acknowledge your inquiry and advise a follow-up has been directed to our finance team.
Please note feedback will be provided shortly on a progress update.

Kind Regards
Maheshree
Consumer Friend Team

Consumer Friend's reply04 Apr 2024, 08:16

Official

Consumer Friend's replyOfficial

09 Apr 2024, 09:34

Good day Mr Tsela, Hope you are well. We kindly refer to inquiry concerning refund and confirm the same has been paid out to you on 05.04.2024.Please note proof of payment has been emailed to you and we request you to allow 2 business days for payment to reflect.

We confirm inquiry herein is resolved.

Kind Regards
Maheshree
Consumer Friend Team

Consumer Friend's reply09 Apr 2024, 09:34

Official