NM
Noleen M
1 reviews | Active since Aug 2016
30 Sept 2019, 14:05
Refund from Woolworths account
I have a refund at above company since June 2019 and up to date no refund have been paid. I've sent my bank statement in June2019 but still nothing have been done. They quick to phone you day and night for outstanding money but when it comes to refunds they ignore you. This account have been settled in Feb 2019 already. How can a refund take so long. I have emailed Woolworths numerous times but no assistance from them.
Helpful (0)
Replies (2)0
Replies (2)
Consumer Friend's replyOfficial
30 Sept 2019, 16:30Good day Noleen M
Thank you for your complaint. Our offices have tried contacting you in order to better assist you with your query.
We will require your ID number or the account reference of the account in question to investigate your matter and determine how we can help.
Our offices awaits your details which you can forward to our Complaints Email address already directed to you earlier today.
Best Regards
The Consumer Friend Team
Thank you for your complaint. Our offices have tried contacting you in order to better assist you with your query.
We will require your ID number or the account reference of the account in question to investigate your matter and determine how we can help.
Our offices awaits your details which you can forward to our Complaints Email address already directed to you earlier today.
Best Regards
The Consumer Friend Team
Consumer Friend's reply30 Sept 2019, 16:30
Official
Good day Noleen M
Thank you for your complaint. Our offices have tried contacting you in order to better assist you with your query.
We will require your ID number or the account reference of the account in question to investigate your matter and determine how we can help.
Our offices awaits your details which you can forward to our Complaints Email address already directed to you earlier today.
Best Regards
The Consumer Friend Team
Thank you for your complaint. Our offices have tried contacting you in order to better assist you with your query.
We will require your ID number or the account reference of the account in question to investigate your matter and determine how we can help.
Our offices awaits your details which you can forward to our Complaints Email address already directed to you earlier today.
Best Regards
The Consumer Friend Team
Consumer Friend's replyOfficial
01 Oct 2019, 08:20Good day Noleen M
Thank you for supplying us with the necessary details to process your request. The refund was already in the queue to be processed and should reflect in your account by the end of the week.
Trust all is in order and kind regards.
The Consumer Friend Team
Thank you for supplying us with the necessary details to process your request. The refund was already in the queue to be processed and should reflect in your account by the end of the week.
Trust all is in order and kind regards.
The Consumer Friend Team
Consumer Friend's reply01 Oct 2019, 08:20
Official
Good day Noleen M
Thank you for supplying us with the necessary details to process your request. The refund was already in the queue to be processed and should reflect in your account by the end of the week.
Trust all is in order and kind regards.
The Consumer Friend Team
Thank you for supplying us with the necessary details to process your request. The refund was already in the queue to be processed and should reflect in your account by the end of the week.
Trust all is in order and kind regards.
The Consumer Friend Team