mT
modise T

1 reviews | Active since Dec 2014

23 Aug 2023, 21:12

Re quest to have delete my information in this companies records as they do not have my consent.

Consumer friend has may information in their records. However I have never given my information or consent to them to have my information. Therefore they are in breach of the popi act. Further I have E-mail proof where I'm asked for my banking details and they also say they want to refund me. Surprising is that I have never made a payment to consumer friend. How I end up with a credit in their books that is surprising. So no matter how democratic south Africa is, it seems that democracy works for the few and we have to rely on hello Peter to be respected. When one is found in possession of information without consent from the owner of the information that constitute a act of ********ity. But in South Africa consumer friend can do as they please. No one can do anything to them. They are the alfa and omega.

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Replies (1)
Consumer Friend
Consumer Friend's reply24 Aug 2023, 08:41
Official
Good day Modise T,

Trust you are well.

Please note our office acts of behalf of Credit Provider "RCS", 
We advise your personal details are on our system in respect of your debt review agreement with debt counsellor and credit agreement with our client 'RCS'.

In light of the above,  we confirm your details are protected and only used for the purposes of collection on outstanding debt you have with our client.

Kind Regards
Maheshree
Consumer Friend Team