TD
Tembi D
1 reviews | Active since Sept 2022
08 Sept 2022, 17:43
**** put under debt review whereas i don't have debt counsellor identity theft by consumer for greed of getting customers
I'm so ****ed with this company they put me under debt review with two another married old people that i don't know. I don't even have debt counsellor nor credit but im under debt review. I have been asking them to remove me from that process since last year june til today. They consultants think they know every they refuse me to speak to Grashi and hang up my called. Is there anyway to sue this company for using my ID number without my concern and merger them with this people that i don't know. And how did they get hold of my ID number. I tried by all means to be nice this is my last resort.
Helpful (0)
Replies (6)0
Replies (6)
Consumer Friend's replyOfficial
09 Sept 2022, 09:02Good day Tembi
We hope you are well,
An investigation was done on your profile and the debt counsellor on record did in fact send a Form 17.1 application with your details to our offices. We will be reaching out to the DC on record to obtain further information and enquire the matter.
Should the DC/Debt Counsellor have supp**** incorrect details to our offices, we will obtain confirmation thereof and proceed to remove your profile as per request.
Our team will also have to reach out to the creditors listed for your profile on our system in order to arrange successful removal of the same in terms of the accounts we administer.
We will keep in touch with you regarding the matter via email.
Kind Regards
Chantell
The Consumer Friend Team
We hope you are well,
An investigation was done on your profile and the debt counsellor on record did in fact send a Form 17.1 application with your details to our offices. We will be reaching out to the DC on record to obtain further information and enquire the matter.
Should the DC/Debt Counsellor have supp**** incorrect details to our offices, we will obtain confirmation thereof and proceed to remove your profile as per request.
Our team will also have to reach out to the creditors listed for your profile on our system in order to arrange successful removal of the same in terms of the accounts we administer.
We will keep in touch with you regarding the matter via email.
Kind Regards
Chantell
The Consumer Friend Team
Consumer Friend's reply09 Sept 2022, 09:02
Official
Good day Tembi
We hope you are well,
An investigation was done on your profile and the debt counsellor on record did in fact send a Form 17.1 application with your details to our offices. We will be reaching out to the DC on record to obtain further information and enquire the matter.
Should the DC/Debt Counsellor have supp**** incorrect details to our offices, we will obtain confirmation thereof and proceed to remove your profile as per request.
Our team will also have to reach out to the creditors listed for your profile on our system in order to arrange successful removal of the same in terms of the accounts we administer.
We will keep in touch with you regarding the matter via email.
Kind Regards
Chantell
The Consumer Friend Team
We hope you are well,
An investigation was done on your profile and the debt counsellor on record did in fact send a Form 17.1 application with your details to our offices. We will be reaching out to the DC on record to obtain further information and enquire the matter.
Should the DC/Debt Counsellor have supp**** incorrect details to our offices, we will obtain confirmation thereof and proceed to remove your profile as per request.
Our team will also have to reach out to the creditors listed for your profile on our system in order to arrange successful removal of the same in terms of the accounts we administer.
We will keep in touch with you regarding the matter via email.
Kind Regards
Chantell
The Consumer Friend Team
TD
Tembi D's updateReviewer Update
10 Sept 2022, 19:53How soon are you gonna resolve this matter cause my life is stuck. Its been over a year without this matter being resolved. I need time
TD
Tembi D's update10 Sept 2022, 19:53
Reviewer Update
How soon are you gonna resolve this matter cause my life is stuck. Its been over a year without this matter being resolved. I need time
Consumer Friend's replyOfficial
12 Sept 2022, 09:33Dear Tembi
Unfortunately, the process to remove and undo the incorrect information sent to us by the Debt Counsellor, will take a few days.
We are hoping to have this resolved on our system by the end of this week.
Thanks
Chantell
Unfortunately, the process to remove and undo the incorrect information sent to us by the Debt Counsellor, will take a few days.
We are hoping to have this resolved on our system by the end of this week.
Thanks
Chantell
Consumer Friend's reply12 Sept 2022, 09:33
Official
Dear Tembi
Unfortunately, the process to remove and undo the incorrect information sent to us by the Debt Counsellor, will take a few days.
We are hoping to have this resolved on our system by the end of this week.
Thanks
Chantell
Unfortunately, the process to remove and undo the incorrect information sent to us by the Debt Counsellor, will take a few days.
We are hoping to have this resolved on our system by the end of this week.
Thanks
Chantell
Consumer Friend's replyOfficial
16 Sept 2022, 14:08Dear Tembi
Kindly note that your profile has been successfully deleted from our system.
Best Regards
Chantell
The Consumer Friend Team
Kindly note that your profile has been successfully deleted from our system.
Best Regards
Chantell
The Consumer Friend Team
Consumer Friend's reply16 Sept 2022, 14:08
Official
Dear Tembi
Kindly note that your profile has been successfully deleted from our system.
Best Regards
Chantell
The Consumer Friend Team
Kindly note that your profile has been successfully deleted from our system.
Best Regards
Chantell
The Consumer Friend Team
TD
Tembi D's updateReviewer Update
18 Sept 2022, 17:55I still cant get credit card from the banks as it still reflect that I'm under debt review. How long will it take for me to be cleared as i don't know the process and i dont have any credit on my name. Explain what should i do from here
TD
Tembi D's update18 Sept 2022, 17:55
Reviewer Update
I still cant get credit card from the banks as it still reflect that I'm under debt review. How long will it take for me to be cleared as i don't know the process and i dont have any credit on my name. Explain what should i do from here
Consumer Friend's replyOfficial
19 Sept 2022, 09:16Dear Tembi
You also need to reach out to the debt counsellor who placed you under debt review incorrectly.
Remember, a Credit Provider does not have the authority to place any person under debt review, nor do we have the authority to remove the debt review flag off the bureau Only a registered debt counsellor can send an instruction for a consumer to be placed under the process via the Debt Help System. The information the Debt Counsellor records on the Debt Help System, filters through to the Credit Bureau's and will indicate that you are now under debt review.
We received a Form 17.1 debt review application from the debt counsellor, which is why we blocked the debt review accounts on our end, to avoid purchases under the process. Now that you have advised that you never wished to be under debt review and the debt counsellor confirmed that the application was to us on your behalf was done in error, we have removed the block codes from the accounts we administer and also removed your profile from our system.
If you not able to obtain credit from the banks, you need to investigate whether the debt counsellor has arranged for the debt review flag to be removed from the bureau's yet.
Please contact the debt counsellor in this regard.
Kind Regards
Chantell
The Consumer Friend Team
You also need to reach out to the debt counsellor who placed you under debt review incorrectly.
Remember, a Credit Provider does not have the authority to place any person under debt review, nor do we have the authority to remove the debt review flag off the bureau Only a registered debt counsellor can send an instruction for a consumer to be placed under the process via the Debt Help System. The information the Debt Counsellor records on the Debt Help System, filters through to the Credit Bureau's and will indicate that you are now under debt review.
We received a Form 17.1 debt review application from the debt counsellor, which is why we blocked the debt review accounts on our end, to avoid purchases under the process. Now that you have advised that you never wished to be under debt review and the debt counsellor confirmed that the application was to us on your behalf was done in error, we have removed the block codes from the accounts we administer and also removed your profile from our system.
If you not able to obtain credit from the banks, you need to investigate whether the debt counsellor has arranged for the debt review flag to be removed from the bureau's yet.
Please contact the debt counsellor in this regard.
Kind Regards
Chantell
The Consumer Friend Team
Consumer Friend's reply19 Sept 2022, 09:16
Official
Dear Tembi
You also need to reach out to the debt counsellor who placed you under debt review incorrectly.
Remember, a Credit Provider does not have the authority to place any person under debt review, nor do we have the authority to remove the debt review flag off the bureau Only a registered debt counsellor can send an instruction for a consumer to be placed under the process via the Debt Help System. The information the Debt Counsellor records on the Debt Help System, filters through to the Credit Bureau's and will indicate that you are now under debt review.
We received a Form 17.1 debt review application from the debt counsellor, which is why we blocked the debt review accounts on our end, to avoid purchases under the process. Now that you have advised that you never wished to be under debt review and the debt counsellor confirmed that the application was to us on your behalf was done in error, we have removed the block codes from the accounts we administer and also removed your profile from our system.
If you not able to obtain credit from the banks, you need to investigate whether the debt counsellor has arranged for the debt review flag to be removed from the bureau's yet.
Please contact the debt counsellor in this regard.
Kind Regards
Chantell
The Consumer Friend Team
You also need to reach out to the debt counsellor who placed you under debt review incorrectly.
Remember, a Credit Provider does not have the authority to place any person under debt review, nor do we have the authority to remove the debt review flag off the bureau Only a registered debt counsellor can send an instruction for a consumer to be placed under the process via the Debt Help System. The information the Debt Counsellor records on the Debt Help System, filters through to the Credit Bureau's and will indicate that you are now under debt review.
We received a Form 17.1 debt review application from the debt counsellor, which is why we blocked the debt review accounts on our end, to avoid purchases under the process. Now that you have advised that you never wished to be under debt review and the debt counsellor confirmed that the application was to us on your behalf was done in error, we have removed the block codes from the accounts we administer and also removed your profile from our system.
If you not able to obtain credit from the banks, you need to investigate whether the debt counsellor has arranged for the debt review flag to be removed from the bureau's yet.
Please contact the debt counsellor in this regard.
Kind Regards
Chantell
The Consumer Friend Team