CC
Concerned C
1 reviews | Active since Aug 2023
12 Aug 2023, 07:42
Pleading for a paid up letter
I have been trying to get a paid up letter for 1 month. I call almost everyday, I followed every request they have and still nothing, just excuses. This is standing between me and my financial freedom and do not know what to do anymore. I will have to write the consumer council I guess.
Helpful (0)
Replies (5)0
Replies (5)
Consumer Friend's replyOfficial
14 Aug 2023, 08:57Good day Marie
Thank you for your complaint which is well received.
Please note your profile reflects most of the accounts active with our office have been settled and paid up letters issued to you.
We confirm paid up letters will be issued once again.
Kindly be advised our system reflects one account with a termination status, hence we are unable to assist with the paid up letter.
Further note the account will be investigated further and feedback provided accordingly.
Kind Regards
Maheshree
Consumer Friend Team
Thank you for your complaint which is well received.
Please note your profile reflects most of the accounts active with our office have been settled and paid up letters issued to you.
We confirm paid up letters will be issued once again.
Kindly be advised our system reflects one account with a termination status, hence we are unable to assist with the paid up letter.
Further note the account will be investigated further and feedback provided accordingly.
Kind Regards
Maheshree
Consumer Friend Team
Consumer Friend's reply14 Aug 2023, 08:57
Official
Good day Marie
Thank you for your complaint which is well received.
Please note your profile reflects most of the accounts active with our office have been settled and paid up letters issued to you.
We confirm paid up letters will be issued once again.
Kindly be advised our system reflects one account with a termination status, hence we are unable to assist with the paid up letter.
Further note the account will be investigated further and feedback provided accordingly.
Kind Regards
Maheshree
Consumer Friend Team
Thank you for your complaint which is well received.
Please note your profile reflects most of the accounts active with our office have been settled and paid up letters issued to you.
We confirm paid up letters will be issued once again.
Kindly be advised our system reflects one account with a termination status, hence we are unable to assist with the paid up letter.
Further note the account will be investigated further and feedback provided accordingly.
Kind Regards
Maheshree
Consumer Friend Team
Consumer Friend's replyOfficial
14 Aug 2023, 09:36Good day Marie
Thank you for your response.
Please note the terminated account is no longer administered by Consumer Friend.
Kindly be advised we have escalated an inquiry with the agency handling the account which is Easton Berry Collections.
I will provide feedback to you once received.
Kind Regards
Maheshree
Consumer Friend Complaints
Thank you for your response.
Please note the terminated account is no longer administered by Consumer Friend.
Kindly be advised we have escalated an inquiry with the agency handling the account which is Easton Berry Collections.
I will provide feedback to you once received.
Kind Regards
Maheshree
Consumer Friend Complaints
Consumer Friend's reply14 Aug 2023, 09:36
Official
Good day Marie
Thank you for your response.
Please note the terminated account is no longer administered by Consumer Friend.
Kindly be advised we have escalated an inquiry with the agency handling the account which is Easton Berry Collections.
I will provide feedback to you once received.
Kind Regards
Maheshree
Consumer Friend Complaints
Thank you for your response.
Please note the terminated account is no longer administered by Consumer Friend.
Kindly be advised we have escalated an inquiry with the agency handling the account which is Easton Berry Collections.
I will provide feedback to you once received.
Kind Regards
Maheshree
Consumer Friend Complaints
Consumer Friend's replyOfficial
14 Aug 2023, 10:33Good day Marie,
Thank you for affording us the opportunity to assist.
We are pleased to confirm all paid up letters have been issued to you and matter resolved.
Kind Regards
Maheshree
Consumer Friend Team
Thank you for affording us the opportunity to assist.
We are pleased to confirm all paid up letters have been issued to you and matter resolved.
Kind Regards
Maheshree
Consumer Friend Team
Consumer Friend's reply14 Aug 2023, 10:33
Official
Good day Marie,
Thank you for affording us the opportunity to assist.
We are pleased to confirm all paid up letters have been issued to you and matter resolved.
Kind Regards
Maheshree
Consumer Friend Team
Thank you for affording us the opportunity to assist.
We are pleased to confirm all paid up letters have been issued to you and matter resolved.
Kind Regards
Maheshree
Consumer Friend Team
CC
Concerned C's updateReviewer Update
14 Aug 2023, 10:39Good day,
Thank you for your prompt assistance it is much appreciated.
Thank you for your prompt assistance it is much appreciated.
CC
Concerned C's update14 Aug 2023, 10:39
Reviewer Update
Good day,
Thank you for your prompt assistance it is much appreciated.
Thank you for your prompt assistance it is much appreciated.
Consumer Friend's replyOfficial
14 Aug 2023, 11:10Good day Marie,
Thank you for feedback.
It has been a pleasure assisting.
Have a great day further.
Best Regards
Maheshree
Consumer Friend Team
Thank you for feedback.
It has been a pleasure assisting.
Have a great day further.
Best Regards
Maheshree
Consumer Friend Team
Consumer Friend's reply14 Aug 2023, 11:10
Official
Good day Marie,
Thank you for feedback.
It has been a pleasure assisting.
Have a great day further.
Best Regards
Maheshree
Consumer Friend Team
Thank you for feedback.
It has been a pleasure assisting.
Have a great day further.
Best Regards
Maheshree
Consumer Friend Team