Not updating my credit report with Transunion

I settled my Woolies in-store account and personal loan on the 18/07/15 and 23/07/15 respectively. The settlement amounts were provided by yourself, which i then rep**** to your email with proof of payment on the 23/07/15. On the 12/08/15 I requested paid up letters which i received on the 18/08/15.<br> While doing a credit application i was informed that both these accounts have not only paid but was in arrears for 9 months and my status at Transunion reflects that I'm on Debt Review.<br> I have called on 11,12,14,18 of Sept. and spoken to many lady's ( last being Lucky Khedun) who has told me that I have to wait 21 days to have the status changed but its been 2 months since I paid and Yogeshnee who was to have the status updated the first time did not.<br> Lucky has promised to speed-up the process but I cannot await this long without any updates or concerns. I NEDD THIS FIXED ASAP.