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ashton S

1 reviews | Active since Dec 2019

08 Feb 2021, 23:27

No payment updates to credit bureau

Good day

My name is Ashton Swartz,

Im under debt review and I saw one of my accounts ( Capfin (consumer friend)) hasn't been updated on my credit profile ever since I started the debt review process in 2019 .. it should be paid up a few months ago according to the Hyphen PDA statement

I have an Experian credit report available

Ashton Swartz

0
Replies (2)
Consumer Friend
Consumer Friend's reply09 Feb 2021, 09:51
Official
Good Day Ashton Swartz

We trust you are well.

Please note that the Capfin account reflecting under your profile is not yet settled on our system with a small balance still owing calculated at an interest rate of 2.64% pm.

For this reason, the account would not yet be updated on the credit bureau.  

We will arrange for our team to supply you with a detailed statement of the account in order for you to view how the balance was calculated.

Kind Regards
The Consumer Friend Team
Consumer Friend
Consumer Friend's reply09 Feb 2021, 14:27
Official
HI Ashton

We already did.

Kind Regards
The Consumer Friend Team