No contact or refund.

I've been waiting for a refund the past 2 months now, everyone I speak to has no idea what is going in and always says they will get someone to call back, which obviously doesn't happen.

I've been in contact with Simiso, which also hasn't helped me at all because I email and get no response.

You'd imagine because of the type of industry you're in you would have a higher customer service expectation of your own company and therefor train staff properly. Really doesn't seem like its a a high priority at all. Consumer friend? certainly not a friend I would want to have based on my experience.

Get this sorted.