NO ASSISTANCE AFTER 3 MONTHS OF REQUESTS!!

I hardly ever write reviews (bad ones at least) but it looks like it's the only way you get something done at Consumer Friend.

On February 13th, I received my clearance certificate. This was sent directly to Consumer Friend, and it was requested that they update systems accordingly.

I have contacted Consumer Friend THREE TIMES since then to update me on the status of my accounts and as of today (12 May 2021 - THREE MONTHS LATER!!! Or 12 WEEKS LATER) they have STILL not updated the systems accordingly. I have had to phone the creditors myself who tell me their systems still list me as under debt administration BUT that Consumer Friend needs to make the changes. HOW DO I GET A COMPANY TO DO THEIR JOB??? I cannot keep on downloading credit reports and spending hundreds on phone calls to see if anything has been done or asking credit bureas to change my status.

Do the damn work you've been paid to do!!! I need a clear credit record and only the accounts with your company are still listed!!