CP
CHRYSTAL P

1 reviews | Active since Jan 2014

31 Mar 2016, 12:15

No Assistance!

I am sorry but I really am at my wits end. I have been begging via email and telephone for over two weeks now, for someone to give me my balances but to no avail. Nobody answers the phone, and when someone eventually did (Christina) I left all my details with her, but surprise surprise, no response. Bhavanessha Ramsurrp has decided to just completely ignore all my emails and simply said : Kindly direct all further queries relating to settlement letters, updated balances only to [Email Removed] - which I have but nobody replies. I WANT TO PAY UP MY ACCOUNTS! Is this like a way to get consumers to pay more interest? just ignore them when they say they want to settle?<br> <br>

0
Replies (1)
Consumer Friend
Consumer Friend's reply01 Apr 2016, 09:11
Official
Hello crissypalm,

We confirm that we have provided you with settlement letters on 31 March 2016 as requested.

We trust you find the above in order.

Best Regards
Consumer Friend