Increased balances on accounts paid for 22 months already!

Item: Consumer Friend
Rating: 1
Author: Kyle S

Absolutely ********** responses relating to my accounts that seem to have only increased in settlement values over the past 22 Months of payments... I cannot even begin to express the frustrations with the fact that I now somehow owe almost R50k more on the same accounts I've been paying off for 2 years... Honestly feels like such a ****...

Helpful (0)

Replies (3)

Consumer Friend's replyOfficial

28 Jan 2025, 15:28

Good day Kyle,

Thank you for inquiry.
Please note your accounts will be assessed with detailed feedback provided to you over email.

Kind Regards
Maheshree
Consumer Friend Team

Consumer Friend's reply28 Jan 2025, 15:28

Official

Good day Kyle,

Thank you for inquiry.
Please note your accounts will be assessed with detailed feedback provided to you over email.

Kind Regards
Maheshree
Consumer Friend Team

Kyle S's updateReviewer Update

28 Jan 2025, 16:19

Thank you, please can this be treated as extremely urgent as I've already started making settlement payments to the various accounts, this is how this whole mess was picked up.

Kyle S's update28 Jan 2025, 16:19

Reviewer Update

Thank you, please can this be treated as extremely urgent as I've already started making settlement payments to the various accounts, this is how this whole mess was picked up.

Consumer Friend's replyOfficial

29 Jan 2025, 10:04

Good day Kyle,

Thank you for affording our office the opportunity to assist.
We advised a detailed email has been directed to you.
Please note your accounts have been restructured in accordance with Court Order Granted.
We acknowledge the settlement requests and advise the team are in the process of assessing the matter.

We advise feedback will be provided accordingly.

Kind Regards
Maheshree
Consumer Friend Team

Consumer Friend's reply29 Jan 2025, 10:04

Official