1 reviews | Active since Jan 2019
I have settled my woolworths account but still under arrears!!!!
Good day,
On the 27th of May 2021, I requested to be sent my balance. I got feedback from you with my outstanding balance and it was stated that it is R258, closing balance. I then decided to settle my account and sent you a proof of payment.
Besides that, even though you said I owe R258 but On my woolworths account app, it was stated that I owe R215. Fine, I didn’t mention anything about it but still payed money you said I was owing.
Now when I checked on my account, I owe R43 and I’m still on arrears… how come????
How is that possible that I owe R43 and account still on arrears whereas I have settled my account? Is this some kind of a ripoff or you really don’t want to clear of my name?
I thought my name would be cleared by now!! Please rectify this and close my account for good!!!
May you have a look at this and rectify accordingly!!
Please advise ASAP!!
Kindly note that your Woolworths account is fully paid up on our system. The account reflected settled when you made the last payment of R259.00 on 27.05.2021.
We confirm the paid up letter was issued out to your Debt Counsellor's offices early this morning at 08:31 am already.
Our system does not indicate that you still owe an amount of R43.00 on our side.
We will also be sending you a copy of your paid up letter for ease of reference.
Best Regards
The Consumer Friend Team
Kindly note that your Woolworths account is fully paid up on our system. The account reflected settled when you made the last payment of R259.00 on 27.05.2021.
We confirm the paid up letter was issued out to your Debt Counsellor's offices early this morning at 08:31 am already.
Our system does not indicate that you still owe an amount of R43.00 on our side.
We will also be sending you a copy of your paid up letter for ease of reference.
Best Regards
The Consumer Friend Team