BM
Baiwai M
1 reviews | Active since Sept 2012
02 Sept 2021, 20:07
Drex Consumer Friend
Been battling months on end to get access to my records, days go by before emails are responded to with a workaround that only seems to work for single session days later its back to square 1. Can a permanent fix be found to the sending of phone verification codes which has not been functional for months now.
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Consumer Friend's replyOfficial
13 Sept 2021, 23:40Good Day Baiwai M
We refer to your complaint and confirm our system indicates that you have been assisted by our team in terms of statements issued to you 03.09.2021.
An agent will also be in contact with you tomorrow morning to discuss the matter regarding accessibility to our Drex Consumer Portal, should you not yet have been assisted in this regard.
We apologize for the delay and will be in touch with you soonest.
Best Regards
The Consumer Friend Team
We refer to your complaint and confirm our system indicates that you have been assisted by our team in terms of statements issued to you 03.09.2021.
An agent will also be in contact with you tomorrow morning to discuss the matter regarding accessibility to our Drex Consumer Portal, should you not yet have been assisted in this regard.
We apologize for the delay and will be in touch with you soonest.
Best Regards
The Consumer Friend Team
Best regards,
Consumer Friend's reply13 Sept 2021, 23:40
Official
Good Day Baiwai M
We refer to your complaint and confirm our system indicates that you have been assisted by our team in terms of statements issued to you 03.09.2021.
An agent will also be in contact with you tomorrow morning to discuss the matter regarding accessibility to our Drex Consumer Portal, should you not yet have been assisted in this regard.
We apologize for the delay and will be in touch with you soonest.
Best Regards
The Consumer Friend Team
We refer to your complaint and confirm our system indicates that you have been assisted by our team in terms of statements issued to you 03.09.2021.
An agent will also be in contact with you tomorrow morning to discuss the matter regarding accessibility to our Drex Consumer Portal, should you not yet have been assisted in this regard.
We apologize for the delay and will be in touch with you soonest.
Best Regards
The Consumer Friend Team
Best regards,