TM
Themba M
1 reviews | Active since Apr 2022
06 Apr 2022, 07:16
Debt Settled
I have settled my RCS account in October 2021 since I was under debt review and got a paid letter. Unfortunately until today the account has not been closed and it shows that I'm 6 months in arrears on my credit record. I have been making calls and writing emails almost every week but I have still not been assisted. This really frustrating as I was in the process to buy a house for my family but this has been standing between that.
Helpful (0)
Replies (3)0
Replies (3)
Consumer Friend's replyOfficial
06 Apr 2022, 20:01Good day Themba
We trust you are well,
Your complaint is well acknowledged and we confirm that we will investigate the matter to determine how best we can assist.
Kind Regards
Chantell
The Consumer Friend Team
We trust you are well,
Your complaint is well acknowledged and we confirm that we will investigate the matter to determine how best we can assist.
Kind Regards
Chantell
The Consumer Friend Team
Consumer Friend's reply06 Apr 2022, 20:01
Official
Good day Themba
We trust you are well,
Your complaint is well acknowledged and we confirm that we will investigate the matter to determine how best we can assist.
Kind Regards
Chantell
The Consumer Friend Team
We trust you are well,
Your complaint is well acknowledged and we confirm that we will investigate the matter to determine how best we can assist.
Kind Regards
Chantell
The Consumer Friend Team
TM
Themba M's updateReviewer Update
07 Apr 2022, 09:20Hi
Thanks, but that's the same thing I have been told for the past 5months without anything being done.
Thanks, but that's the same thing I have been told for the past 5months without anything being done.
TM
Themba M's update07 Apr 2022, 09:20
Reviewer Update
Hi
Thanks, but that's the same thing I have been told for the past 5months without anything being done.
Thanks, but that's the same thing I have been told for the past 5months without anything being done.
Consumer Friend's replyOfficial
07 Apr 2022, 10:26Hi Themba
We are still investigating but will try our best to resolve as soon as possible,
We are still investigating but will try our best to resolve as soon as possible,
Consumer Friend's reply07 Apr 2022, 10:26
Official
Hi Themba
We are still investigating but will try our best to resolve as soon as possible,
We are still investigating but will try our best to resolve as soon as possible,