TM
Themba M
1 reviews | Active since Apr 2022
06 May 2022, 21:58
Debt Settled
Debt Settled: Good Day
I settled a my credit card facility last year in October 2021 but my account still shows that I'm 7 months in arrears. Lat month I reported this matter here at this platform and I was told my issue has been resolved. Even up to today I still don't have paid up letter from RCS and I have not received a single call from anyone. My process of getting my family a house has been delayed by this. Consumer Friend is also not of help for the past 7 months
Can someone please assist me.
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Consumer Friend's replyOfficial
08 May 2022, 09:05Good day Themba M
Please note that as per our system, your matter is already resolved.
Feedback was already received from head office on 12.04.2022, whereby they confirmed that a write off was successfully processed on their system.
Our team proceeded to supply you with a paid-up letter from our system the following day 13.04.2022.
We will ask the team to urgently resend the letter to you.
Kind Regards
Chantell
The Consumer Friend Team
Please note that as per our system, your matter is already resolved.
Feedback was already received from head office on 12.04.2022, whereby they confirmed that a write off was successfully processed on their system.
Our team proceeded to supply you with a paid-up letter from our system the following day 13.04.2022.
We will ask the team to urgently resend the letter to you.
Kind Regards
Chantell
The Consumer Friend Team
Consumer Friend's reply08 May 2022, 09:05
Official
Good day Themba M
Please note that as per our system, your matter is already resolved.
Feedback was already received from head office on 12.04.2022, whereby they confirmed that a write off was successfully processed on their system.
Our team proceeded to supply you with a paid-up letter from our system the following day 13.04.2022.
We will ask the team to urgently resend the letter to you.
Kind Regards
Chantell
The Consumer Friend Team
Please note that as per our system, your matter is already resolved.
Feedback was already received from head office on 12.04.2022, whereby they confirmed that a write off was successfully processed on their system.
Our team proceeded to supply you with a paid-up letter from our system the following day 13.04.2022.
We will ask the team to urgently resend the letter to you.
Kind Regards
Chantell
The Consumer Friend Team