Debt review Flag, not removed after 8 weeks

My account is currently with Consumer friend, there was never an amount outstanding, but i was incorrectly placed under debt review, after all the back and forth, I finally received the court order to have me removed from the debt review process. I emailed the court order through to consumer friend almost 8 weeks ago and they have not removed the debt review hold as yet. I email every week, my emails are read and ignored, I do not receive a response from them. I don't know what else to do in order to get them to assist me.

This company is definitely not consumer friendly. No help, no response, no communication.