SW
Sade W

1 reviews | Active since Feb 2025

09 Feb 2025, 22:43

Consumerfriend

I recently received a message from Consumerfriend " Consumerfriend, Good Day , Please be advised that according to our records , you have a refund due on your account, which was under debt review. Kindly forward a copy of your ID and recent bank statement/bank confirmation letter to process a refund. Kindly ignore if documents were sent. Email: *** or call *** for more information." I emailed them and got no response, I don't know what exactly it for , I had no idea I was under debt review . Can someone confirm if it's a legit email address, please ?

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Replies (2)
Consumer Friend
Consumer Friend's reply10 Feb 2025, 12:25
Official
Good day Sade W,

Thank you for inquiry.
Please note the details you have provided is not traceable on our system.
Kindly be advised an email will be directed to you shortly to establish a resolve.
We confirm the details on the email is from Consumer Friend.

Kind Regards
Maheshree
Consumer Friend Team
Consumer Friend
Consumer Friend's reply10 Feb 2025, 13:19
Official
Good day Sade W,

Thank you for affording us the opportunity to assist.
Please note as per emails offline, we confirm your matter is resolved.

Kind Regards
Maheshree
Consumer Friend Team