EA
Emmarencia A

1 reviews | Active since Aug 2021

23 Jun 2022, 12:52

Consumer with RCS don't have a clue what they doing

Mr Albereus

Find attached debit review forms related to this account

I will only make payment once I have on record that I have attempted to make arrangements for this account since 2019 and RCS has failed to assist. there has been no communication. only now from you on behalf of this credit provided.

The problem has been escalated and escalated and no one has ever come back to me with any form of feedback until today.

then the consultant tells me that I must pay 900 R

I want to know what will happen to all the interest incurred on this account since the time I have been trying to make arrangements or after the last time RCS or a consumer friend accepted the debt review.

There was a break in communication with RSC and their debt recovery process and now I have to bear the load for RCS incompency.

I want to know what will be done in this regard before i make ANY FORM OF PAYMENT

I AM OWNED A PROPER EXPLANATION. or will seek legal advice on how to take this further .

I never defaulted on any payment. With my debt review since joining them in 2019 and this account could have been at a different status.

RCS failed me and i want someone to answer for this

0
Replies (1)
Consumer Friend
Consumer Friend's reply24 Jun 2022, 01:55
Official
Good day Emmarencia A

We hope you are well and are sorry that you feel this way.

Our team will have to obtain more information from you in order to properly assess the situation and determine how best we can assist.  In the interim, we have arranged for an agent to get in touch with you on the number you have made available on this platform, as soon as possible.

From hereon the team will advise you what we require from you to aid in conducting our investigations.

Best Regards
Chantell 
The Consumer Friend Team