Consumer Friend is no Friend of their Debtors - Poor service

I have a serious complaint with Consumer Friend. Early in the week I requested to settle an RCS Tyme Bank Credit card account, Consumer Friend delayed the action to my request to the extend I wen to the system and obtained a statement of balance and paid the debt to the Creditor account directly only for Cf to come back later with a cheaper settlement. The delay has cost me R4000 rand in loss which could have been used to pay another debt on CF books. TO DATE : I am still waiting for a settlement balance for the Foshini account for over a week !! . I am aboard communicate via email.

CONSUMER FRIEND IS NO FRIEND TO THE PUBLIC