CL
Charmaine L

1 reviews | Active since Nov 2024

25 Nov 2024, 11:36

CONSUMER FRIEND

Well now it is the turn of CONSUMER FRIEND This company was paid upto 24th October 2024 for WOOLWORTHS LOAN ACCOUNT I contacted them this am but they do not know what the heck is going on Tell me Woolworths account was closed since 2022 So what has happened to my money paid to them Useless bunch what ever possess any company to give these collecting lawyers or agencies debt that is owed for eg Woolworths who HAS NEVER EVER SENT DETAILS STATING THAT NY ACCOUNT Was handed to someone other that Consumer Friend since 2022 Disgusting on both companies side Consumer Friend too has given me the run around and NOT ONE HUMAN CAN ASSIST WHAT HAS HAPPENED TO THE MONIES PAID TO THEM

0
Replies (7)
Consumer Friend
Consumer Friend's reply25 Nov 2024, 11:52
Official
Good day Charmaine L,

Thank you for inquiry.
Please note the accounts concerned reflect that they are no longer active with our office.
We advise a detailed email will be provided to you with respect to the account balance and payments receipted.

Kind Regards
Maheshree
Consumer Friend Team
CL
Charmaine L's update25 Nov 2024, 12:16
Reviewer Update
SO WHAT HAS HAPPENED TO MONEY PAID TO YOUR COMPANY HAVE BANKING DETAILS ETC YES I KNOW THE ACCOUNT ISN'T WITH YOUR COMPANY ANY LONGER BUT ONCE AGAIN I REITERATE WHERE IS THE MONEY I PAID INTO YOUR COMPANY'S ACCOUNT UPTO 24TH OCTOBER 2024
CL
Charmaine L's update25 Nov 2024, 12:18
Reviewer Update
Go and look in your SUSPENSE ACCOUNT
Consumer Friend
Consumer Friend's reply25 Nov 2024, 12:22
Official
Good day Charmaine,

We are assessing your account and will provide full clarity via email.
Kindly be advised an email has been directed to you a moment ago.

You are encouraged to please respond to our email for assistance on the matter.

Kind Regards
Maheshree
Consumer Friend Team

CL
Charmaine L's update25 Nov 2024, 12:22
Reviewer Update
Please supply your account number as well As I have an ABSA ACCOUNT TO WHICH IT WAS PAID
Consumer Friend
Consumer Friend's reply25 Nov 2024, 12:24
Official
Good day Charmaine,

Please refer to email directed to you and respond.
We kindly require all proof of payments reflecting target details to enable assistance.

Kind Regards
Maheshree
Consumer Friend Team
Consumer Friend
Consumer Friend's reply04 Dec 2024, 12:52
Official
Good day Charmaine,

Thank you for inquiry.
Please note proof of payments supp**** and assessed.
We advise all pages were assessed and 17 payments established to be made directly to our office and allocated to your accounts.
We confirm detailed email directed to you in respect of investigation and advise inquiry herein is resolved.

Kind Regards
Maheshree
Consumer Friend Team