AR
Allen R
1 reviews | Active since Nov 2023
31 Dec 2024, 11:12
Clearers
After nine months of continuous communication, including numerous calls and emails providing all necessary information to rectify my situation, there has been no effort on their part to assist in clearing my name since March 26th. Their lack of action reflects a profound level of unprofessionalism and ineffectiveness.
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Replies (3)0
Replies (3)
Consumer Friend's replyOfficial
31 Dec 2024, 12:12Dear Allen R
Thank you for your complaint.
We have dedicated an agent to urgently look into your matter.
Feedback herein will be provided soonest.
Warm Regards
Chantell
The Consumer Friend Team
Thank you for your complaint.
We have dedicated an agent to urgently look into your matter.
Feedback herein will be provided soonest.
Warm Regards
Chantell
The Consumer Friend Team
Consumer Friend's reply31 Dec 2024, 12:12
Official
Dear Allen R
Thank you for your complaint.
We have dedicated an agent to urgently look into your matter.
Feedback herein will be provided soonest.
Warm Regards
Chantell
The Consumer Friend Team
Thank you for your complaint.
We have dedicated an agent to urgently look into your matter.
Feedback herein will be provided soonest.
Warm Regards
Chantell
The Consumer Friend Team
AR
Allen R's updateReviewer Update
11 Mar 2025, 15:35It been a year sincethe clearance certificate was issued and still on debt review
AR
Allen R's update11 Mar 2025, 15:35
Reviewer Update
It been a year sincethe clearance certificate was issued and still on debt review
Consumer Friend's replyOfficial
11 Mar 2025, 15:45Hi Allan
We are not able to assist with this.
As per our previous communication, we have connected you with your debt counsellor. Our offices are not able to remove your debt review flag from the bureau, as these updates are done through the debt counsellor who arranged for the flag to be placed at inception of debt review.
Thanks
Chantell
The Consumer Friend Team
We are not able to assist with this.
As per our previous communication, we have connected you with your debt counsellor. Our offices are not able to remove your debt review flag from the bureau, as these updates are done through the debt counsellor who arranged for the flag to be placed at inception of debt review.
Thanks
Chantell
The Consumer Friend Team
Consumer Friend's reply11 Mar 2025, 15:45
Official
Hi Allan
We are not able to assist with this.
As per our previous communication, we have connected you with your debt counsellor. Our offices are not able to remove your debt review flag from the bureau, as these updates are done through the debt counsellor who arranged for the flag to be placed at inception of debt review.
Thanks
Chantell
The Consumer Friend Team
We are not able to assist with this.
As per our previous communication, we have connected you with your debt counsellor. Our offices are not able to remove your debt review flag from the bureau, as these updates are done through the debt counsellor who arranged for the flag to be placed at inception of debt review.
Thanks
Chantell
The Consumer Friend Team