NR
Natasha R
1 reviews | Active since Dec 2021
19 Feb 2022, 18:14
Can't seem To Get Anything RIGHT!!!!
I was forced to give you 1 star for your pathetic service. I had a Mr Price account that was with you. I have settled this account with a discount that you gave me. In DECEMBER ALREADY and you have not updated my discounted amount on credit Breaux. It shows that I have not settled the discounted amount and it is an amount outstanding on my account. I received a paid up letter but you guys are refusing to update my status and close the account. It's been 2 months now and I have called you guys a number of times. Seems like this is the only way to get your attention.
Helpful (0)
Replies (4)0
Replies (4)
Consumer Friend's replyOfficial
21 Feb 2022, 20:48Good day Natasha R
We trust you are well and thank you for your complaint.
Our team will investigate your matter and revert soonest,
Best Regards
Chantell
The Consumer Friend Team
We trust you are well and thank you for your complaint.
Our team will investigate your matter and revert soonest,
Best Regards
Chantell
The Consumer Friend Team
Consumer Friend's reply21 Feb 2022, 20:48
Official
Good day Natasha R
We trust you are well and thank you for your complaint.
Our team will investigate your matter and revert soonest,
Best Regards
Chantell
The Consumer Friend Team
We trust you are well and thank you for your complaint.
Our team will investigate your matter and revert soonest,
Best Regards
Chantell
The Consumer Friend Team
NR
Natasha R's updateReviewer Update
22 Feb 2022, 07:13Nobody has contacted me as yet. This is very urgent.
To make matters worse. I am being called EastonBerry attorneys to say that I owe the discounted amount and I need to settle this immediately. This is a big mess.
To make matters worse. I am being called EastonBerry attorneys to say that I owe the discounted amount and I need to settle this immediately. This is a big mess.
NR
Natasha R's update22 Feb 2022, 07:13
Reviewer Update
Nobody has contacted me as yet. This is very urgent.
To make matters worse. I am being called EastonBerry attorneys to say that I owe the discounted amount and I need to settle this immediately. This is a big mess.
To make matters worse. I am being called EastonBerry attorneys to say that I owe the discounted amount and I need to settle this immediately. This is a big mess.
Consumer Friend's replyOfficial
22 Feb 2022, 11:57Good day Natasha
Our team are still busy investigating the account and they are also busy liaising with Easton Berry Collections.
They have been asked to close their file to avoid further calls to you.
We have arranged for an agent to email you before 13:00 today to keep you updated regarding the progress of your query.
Best Regards
Chantell
The Consumer Friend Team
Our team are still busy investigating the account and they are also busy liaising with Easton Berry Collections.
They have been asked to close their file to avoid further calls to you.
We have arranged for an agent to email you before 13:00 today to keep you updated regarding the progress of your query.
Best Regards
Chantell
The Consumer Friend Team
Consumer Friend's reply22 Feb 2022, 11:57
Official
Good day Natasha
Our team are still busy investigating the account and they are also busy liaising with Easton Berry Collections.
They have been asked to close their file to avoid further calls to you.
We have arranged for an agent to email you before 13:00 today to keep you updated regarding the progress of your query.
Best Regards
Chantell
The Consumer Friend Team
Our team are still busy investigating the account and they are also busy liaising with Easton Berry Collections.
They have been asked to close their file to avoid further calls to you.
We have arranged for an agent to email you before 13:00 today to keep you updated regarding the progress of your query.
Best Regards
Chantell
The Consumer Friend Team
Consumer Friend's replyOfficial
25 Feb 2022, 11:27Good day Natasha
We trust you are well and believe your complaint logged is now resolved. The team have arranged file closure with the collection agency and is busy liaising with you offline to arrange for urgent credit bureau update.
Best Regards
Chantell
The Consumer Friend Team
We trust you are well and believe your complaint logged is now resolved. The team have arranged file closure with the collection agency and is busy liaising with you offline to arrange for urgent credit bureau update.
Best Regards
Chantell
The Consumer Friend Team
Consumer Friend's reply25 Feb 2022, 11:27
Official
Good day Natasha
We trust you are well and believe your complaint logged is now resolved. The team have arranged file closure with the collection agency and is busy liaising with you offline to arrange for urgent credit bureau update.
Best Regards
Chantell
The Consumer Friend Team
We trust you are well and believe your complaint logged is now resolved. The team have arranged file closure with the collection agency and is busy liaising with you offline to arrange for urgent credit bureau update.
Best Regards
Chantell
The Consumer Friend Team