AM
Andrina M

1 reviews | Active since Dec 2023

21 May 2024, 16:58

Assistance with paid up letter

Iam not happy with their services I was once under debt review 2018 and when I called ncr they say iam nolonger under debt review but consumer friend doesn't want to remove me and send me paid up letters iam not happy my life is stuck.🤦♀️🤦♀️🤦♀️🤦♀️

0
Replies (2)
Consumer Friend
Consumer Friend's reply22 May 2024, 08:26
Official
Good day Adrina M,

Hope you are well.
We kindly refer to inquiry herein and advise our system reflects your debt review profile as active with our office since September 2018.
As per our process we require a valid exit document declaring you no longer over-indebted or exited from the process to enable updating of your profile.

Kindly note an email will be directed to you shortly to better assist.

Kind Regards
Maheshree
Consumer Friend Team
Consumer Friend
Consumer Friend's reply04 Jun 2024, 14:50
Official
Good day Adrina M,

Thank you for your inquiry.
Please note we have reached out to your debt counsellor whom confirmed a clearance certificate has not been issued.
Kindly be advised as per detailed email directed to you, your accounts are no longer administered by our office hence unable to assist with paid up letters.

We encourage you to please contact the respective credit providers directly for paid up letters.
We confirm your inquiry is resolved from our side.

Kind Regards
Maheshree
Consumer Friend Team