ARE YOU GOING TO HELP?

Two weeks long I have been begging for a statement. The staff is rude and don't seem to want to work. I went under DC in June 2008. I pay Woolworths every month and receive a Woolworths statement every month. I received my statement dated 18 July 2015 yesterday and to my surprise R2000 payment made by me is missing. I faxed a letter with my proof of payments and Woolworths statement through as well as emailed it to two different email addresses. No one gets back to you. I have paid my account in full and just want a paid up letter to forward to my DC.<br> <br> Will anyone assist me? Do you want to?<br> <br> ***97 4015