mM
mantholeng M
1 reviews | Active since Oct 2019
21 Oct 2019, 17:08
Connections Kings Mweb - ****py
Hi
i have never in my life been served with such a low standard, **** service ever.
i app**** with MWEB Fiber for installation everything went well i guess with application. i was told vuma will contact me shortly for an appointment to this day (its been 6 weeks now). Vuma has told me that mweb has not accepeted the IP, I then took matters into my own hands and followed up but nothing. Mweb say they have accepted i then call vuma and they say IP still not accepted. i've been play this game for 5 weeks now and im sick and tired of not being assisted. Vuma and Mweb are horrible
Helpful (0)
Replies (5)0
Replies (5)
Connection Kings's replyOfficial
21 Oct 2019, 17:20Hi Mantholeng
At Connection Kings, we only handle the application process and then hand the application over to the service provider/network owner to sort out the installation. We are very sorry for your experience thus far, but this is beyond our control.
Kind regards
The CK Team
At Connection Kings, we only handle the application process and then hand the application over to the service provider/network owner to sort out the installation. We are very sorry for your experience thus far, but this is beyond our control.
Kind regards
The CK Team
Connection Kings's reply21 Oct 2019, 17:20
Official
Hi Mantholeng
At Connection Kings, we only handle the application process and then hand the application over to the service provider/network owner to sort out the installation. We are very sorry for your experience thus far, but this is beyond our control.
Kind regards
The CK Team
At Connection Kings, we only handle the application process and then hand the application over to the service provider/network owner to sort out the installation. We are very sorry for your experience thus far, but this is beyond our control.
Kind regards
The CK Team
Connection Kings's replyOfficial
21 Oct 2019, 17:20We will try and escalate with MWEB and Vumatel on your behalf.
CK Team
CK Team
Connection Kings's reply21 Oct 2019, 17:20
Official
We will try and escalate with MWEB and Vumatel on your behalf.
CK Team
CK Team
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mantholeng M's updateReviewer Update
21 Oct 2019, 17:35ive heard the story for 6 weeks , to this day nothing has been sorted out
mM
mantholeng M's update21 Oct 2019, 17:35
Reviewer Update
ive heard the story for 6 weeks , to this day nothing has been sorted out
Connection Kings's replyOfficial
21 Oct 2019, 17:41Hi Mantholeng
Unfortunately, we are not the party that can sort this out for you. We have done all that we can. You should be directly your complaints through to the companies that are causing this issue. It is out of our control.
Unfortunately, we are not the party that can sort this out for you. We have done all that we can. You should be directly your complaints through to the companies that are causing this issue. It is out of our control.
Connection Kings's reply21 Oct 2019, 17:41
Official
Hi Mantholeng
Unfortunately, we are not the party that can sort this out for you. We have done all that we can. You should be directly your complaints through to the companies that are causing this issue. It is out of our control.
Unfortunately, we are not the party that can sort this out for you. We have done all that we can. You should be directly your complaints through to the companies that are causing this issue. It is out of our control.
mM
mantholeng M's updateReviewer Update
22 Oct 2019, 16:27hi,
I've cancelled my application yesterday and i requested a proof of cancellation from one of your Agents (Chad). 24 hours later i still haven't received a that confirmation. i really need it as i have contact another service provider. i called in again today and still waiting for a call from your agent to confirm my cancellation.
how long should i wait for the cancellation?
I've cancelled my application yesterday and i requested a proof of cancellation from one of your Agents (Chad). 24 hours later i still haven't received a that confirmation. i really need it as i have contact another service provider. i called in again today and still waiting for a call from your agent to confirm my cancellation.
how long should i wait for the cancellation?
mM
mantholeng M's update22 Oct 2019, 16:27
Reviewer Update
hi,
I've cancelled my application yesterday and i requested a proof of cancellation from one of your Agents (Chad). 24 hours later i still haven't received a that confirmation. i really need it as i have contact another service provider. i called in again today and still waiting for a call from your agent to confirm my cancellation.
how long should i wait for the cancellation?
I've cancelled my application yesterday and i requested a proof of cancellation from one of your Agents (Chad). 24 hours later i still haven't received a that confirmation. i really need it as i have contact another service provider. i called in again today and still waiting for a call from your agent to confirm my cancellation.
how long should i wait for the cancellation?