Zero help and terrible service

Zero help and terrible service

When I pay close to R700 a month for internet... I expect that at least it will work... it won’t be slow and I can actually work functioning internet.

It would seem that this is too hard for a service that their only real job is to supply that exact thing.

Over and above that. The ridiculously inefficient customer support system is what really upsets me. Firstly they cannot supply the service they are paid to.... and then when I request help... even offer for them to guide me through fixing their product.... it has to be a multiple hour story.

It’s ridiculous