Avoid Connected Space at all costs - CON, Faulty Product, Terrible Customer Service

I've now tolerated 4 months of a "10mbps uncapped" line that drops every 30mins, and being cut off without notice or warning for "not paying" when it was their poor administration that was the problem (I had paid). They also increased my amount and didn't bother communicating the increase to me, then cut me off because I'd paid the usual monthly amount as per usual instead of the amount that was an extra R1.50 or something ridiculous.

Do not use this business - they are selling an unusable and unreliable product, falsely advertised, with a support team "masking" that they've resolved things (I bet they've been briefed to just cover up for a purely faulty product that they KNOW doesn't work but try and con consumers into believing its too good to be true). Their administration and accounts management is TERRIBLE.

Once they told me my line was dropping because I was streaming Netflix... I didn't realise I was buying a 1995 dial-up connection masquerading as a 10mbps line with no capabilities to do basic modern day consumer internet practices like stream off Netflix...

Do not spend your money on this product or support to this business. It is a CON. We've resorted to a more expensive but 100% reliable mobile data solution from Afrihost. There's no comparison. I was so happy to put in my cancellation notice to Connected Space (who then had the cheek to tell me I needed to drive to their offices to return their router or pay R450 for a call out fee...)