All I’m asking for is what I’m paying for...

I have signed up for an uncapped 10mbps line with Connected Space and in the 5 weeks since beginning my contract I have yet to receive the 10 mbps or anywhere near it. It runs between 0.5 and 7.5 mbps which means I can’t watch Netflix or Apple TV.

I keep getting the run around and no progress has been made. They are now not even responding to my emails.

What does it take for me to get the service I’m paying for?