Still awaiting a refund.

 Hello Juan,  Thank you for sharing your experience with us.  Firstly, we would like to sincerely apologise for the frustration this delay has caused, especially given the significant time that has passed since the cancellation of your order.  We want to assure you that this matter is important to us, and we deeply regret the lack of communication and resolution you’ve experienced. This issue has been escalated to the appropriate team to ensure your refund is processed as quickly as possible.  We are committed to making this right for you, and appreciate your patience as we work to resolve the issue.  Thank you for your patience, and again, we apologise for the inconvenience.  Kind regards, The Connected Devices Team