1 reviews | Active since Mar 2021
Phone Box Tempered With and No Charger Adapter in It.
I bought a Phone from Connected Devices Xiaomi Note 14 Pro Plus 5G. 1. It took longer to be delivered, and I didn't mind this. 2. The box of the phone is tempered with because it has two duplicate xiaomi temper seal and the one underneath is the one that has been tempered with because the second one was put over the first one as a cover. 3. Xiaomi Note 14 pro plus 5g comes with a 120W charger adaptor as it one of the few phones that can charge at this capacity and rate but the adapter was removed. every shop that sells this phone they have the adapter included inside the box but this guys have removed the adapter. 4. The guys at Connected Devices don't answer my phone call because i want to return the phone and buy the same phone at other shops for the same value.
Thank you for sharing your experience with us.
We sincerely apologise for the delay in responding to your enquiry. As our customer service centre was down last week, we were unable to communicate via call or email. This information was posted on our website and shared across our social media platforms.
Please note that when importing phones, they need to be unlocked to work across all regions. With the Xiaomi devices, they open the box to unlock the network and then reseal it before shipping it out to the European region it was intended for. This is why you will notice two official Xiaomi stickers placed on top of one another.
Regarding the accessories, please be informed that in Europe, where this device was imported from, the Xiaomi Redmi Note 14 Pro+ does not come with a charger.
We have reviewed your order and noted that you have chosen to decline the collection of the device and have decided to keep it.
Thank you for your patience and understanding.
Kind regards,
The Connected Devices Team
Thank you for sharing your experience with us.
We sincerely apologise for the delay in responding to your enquiry. As our customer service centre was down last week, we were unable to communicate via call or email. This information was posted on our website and shared across our social media platforms.
Please note that when importing phones, they need to be unlocked to work across all regions. With the Xiaomi devices, they open the box to unlock the network and then reseal it before shipping it out to the European region it was intended for. This is why you will notice two official Xiaomi stickers placed on top of one another.
Regarding the accessories, please be informed that in Europe, where this device was imported from, the Xiaomi Redmi Note 14 Pro+ does not come with a charger.
We have reviewed your order and noted that you have chosen to decline the collection of the device and have decided to keep it.
Thank you for your patience and understanding.
Kind regards,
The Connected Devices Team