KB
Kuhle B

1 reviews | Active since Dec 2020

24 Apr 2021, 07:59

Excellent service and happy customer.

I bought a Huawei P40 Lite on 6 April 2021. I wanted a Skyline Grey color and was informed the following week that the supplier ran out and has the other colors and was told to chose. I chose pink but the week was coming to an end and no response from the supplier. I wanted to cancel the order and they promised me my full refund and even gave me a R200 off discount next time I purchase. I changed my mind and decided to go ahead with the order end they were so understanding and were updating me with every step. My phone ended up arriving earlier than I expected since I made another order. I thought I was going to wait another 2 weeks but it was just 1 week since it is special import. They're legit people.

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Replies (1)
Connected Devices
Connected Devices's reply28 May 2021, 17:30
Official
Hello Kuhle,

Firstly, please accept our apologies for the delay in response,

We'd like to thank you for your understanding in a process that wasn't seamless on this occasion. In the current environment, things can go wrong without notice and we are committed, as much as possible, to reducing the impact to you, our customer.

Thank you for your support,

The Connected Devices Team