1 reviews | Active since Feb 2021
Ensured I got my phone before I got on the plane
I ordered a special import phone and cover combo that was on an amazing sale from Connected Devices - I'd used them before and their prices and service has been top notch. However, there were delays with the import and customs and I ended up waiting nearly 3 weeks for my phone and I started becoming more and more stressed as I was going overseas and really needed the phone. It looked like it was going to arrive just after I leave, so I reached out and was helped by Fahmeda who ensured the phone arrived the day before I left. She then called me and said she had a different cover for me because my one still hadn't arrived yet, and got it to me mere hours before I headed to the airport. I really appreciate the effort and highly recommend them to others.
Thank you for taking the time to post a review of your experience with us,
We can appreciate the stress of the uncer*****y in this situation and we'd like to apologize for that, it's most certainly not pleasant.
We're glad all was resolved despite the delays encountered, we appreciate your patience and further your recommendation.
The Connected Devices Team
Thank you for taking the time to post a review of your experience with us,
We can appreciate the stress of the uncer*****y in this situation and we'd like to apologize for that, it's most certainly not pleasant.
We're glad all was resolved despite the delays encountered, we appreciate your patience and further your recommendation.
The Connected Devices Team
