ADS SHOULD HAVE MORE INFORMATION FROM START
First time buyer online, i dont think this is for people who want a cellphone urgently. they also need to upskill a bit as they said you will here every 2nd day. now every 2nd day i need to ask THEM how far is the order. they also do not tell people that if you order, they wait untill they have a big batch before it is send to them, therefore it makes you wait longer.
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Replies (2)'s updateReviewer Update
17 Jul 2024, 11:13after a month they cannot supply - asking refund - now it will takes 7 working days - but they did not wait for my payment 7 days. they are not good to order with
's update17 Jul 2024, 11:13
Reviewer Update
after a month they cannot supply - asking refund - now it will takes 7 working days - but they did not wait for my payment 7 days. they are not good to order with
Connected Devices's replyOfficial
28 Feb 2025, 14:31Hello Jasper,
Thank you for sharing your feedback on your experience with us.
We`d like to sincerely apologise for the inconvenience you’ve experienced.
Our timeframes are noted on all products pages under the "Delivery Times" tab.
Order status updates are indeed provided via email on Tuesdays and Fridays or as and when required, generally after 2 pm.
We don’t ship individual products but rather consolidate in order to meet the minimum requirements set by our suppliers as well as to ensure that our shipping fees remain at the level required in order for us to offer our pricing at the levels which we do. Pricing will be considerably higher if we do not do this.
Regarding refunds, while we aim to process them within our timeframe, standard banking procedures can sometimes cause delays. We had to increase the timeframe from 7 working days to 10 working days due to ********** transactions. These security measures were implemented to safeguard us, and while they are necessary, it can be frustrating and an inconvenience to the customer.
Upon investigation, we noted that your order was reinstated upon arrival of the device with us.
Thank you for your patience and understanding.
Kind regards,
The Connected Devices Team
Thank you for sharing your feedback on your experience with us.
We`d like to sincerely apologise for the inconvenience you’ve experienced.
Our timeframes are noted on all products pages under the "Delivery Times" tab.
Order status updates are indeed provided via email on Tuesdays and Fridays or as and when required, generally after 2 pm.
We don’t ship individual products but rather consolidate in order to meet the minimum requirements set by our suppliers as well as to ensure that our shipping fees remain at the level required in order for us to offer our pricing at the levels which we do. Pricing will be considerably higher if we do not do this.
Regarding refunds, while we aim to process them within our timeframe, standard banking procedures can sometimes cause delays. We had to increase the timeframe from 7 working days to 10 working days due to ********** transactions. These security measures were implemented to safeguard us, and while they are necessary, it can be frustrating and an inconvenience to the customer.
Upon investigation, we noted that your order was reinstated upon arrival of the device with us.
Thank you for your patience and understanding.
Kind regards,
The Connected Devices Team
Connected Devices's reply28 Feb 2025, 14:31
Official
Hello Jasper,
Thank you for sharing your feedback on your experience with us.
We`d like to sincerely apologise for the inconvenience you’ve experienced.
Our timeframes are noted on all products pages under the "Delivery Times" tab.
Order status updates are indeed provided via email on Tuesdays and Fridays or as and when required, generally after 2 pm.
We don’t ship individual products but rather consolidate in order to meet the minimum requirements set by our suppliers as well as to ensure that our shipping fees remain at the level required in order for us to offer our pricing at the levels which we do. Pricing will be considerably higher if we do not do this.
Regarding refunds, while we aim to process them within our timeframe, standard banking procedures can sometimes cause delays. We had to increase the timeframe from 7 working days to 10 working days due to ********** transactions. These security measures were implemented to safeguard us, and while they are necessary, it can be frustrating and an inconvenience to the customer.
Upon investigation, we noted that your order was reinstated upon arrival of the device with us.
Thank you for your patience and understanding.
Kind regards,
The Connected Devices Team
Thank you for sharing your feedback on your experience with us.
We`d like to sincerely apologise for the inconvenience you’ve experienced.
Our timeframes are noted on all products pages under the "Delivery Times" tab.
Order status updates are indeed provided via email on Tuesdays and Fridays or as and when required, generally after 2 pm.
We don’t ship individual products but rather consolidate in order to meet the minimum requirements set by our suppliers as well as to ensure that our shipping fees remain at the level required in order for us to offer our pricing at the levels which we do. Pricing will be considerably higher if we do not do this.
Regarding refunds, while we aim to process them within our timeframe, standard banking procedures can sometimes cause delays. We had to increase the timeframe from 7 working days to 10 working days due to ********** transactions. These security measures were implemented to safeguard us, and while they are necessary, it can be frustrating and an inconvenience to the customer.
Upon investigation, we noted that your order was reinstated upon arrival of the device with us.
Thank you for your patience and understanding.
Kind regards,
The Connected Devices Team