BAD, BAD, BAD

This is the worst internet I have ever had, not to mention the most expensive. In the last month I send exactly 10 messages to the service provider stating that my internet connection is unstable as I get a pop up message stating: "internet connection is unstable". All they seem to be capable of is running tests. Oh and did I mention we have a satellite. We have been with them for 3 months. The technician was here twice every time with a different excuse. What is more is that they show up unannounced. This is furiorating. I have to leave my work to assist someone else in doing theirs. Is it so hard to make an appointment? That is in fact the decent thing to do.