1 reviews | Active since Jul 2011
Terrible Service from Comtel
I have moved over from Telkom to Comtel. At first I recommended their service to all my friends and family. My mother moved over to Comtel as well due to my reference. Comtel has however become a problem lately... not communicating issues with their network like they used too. They also set up another tower and moved some customers over to this tower which according them was for ''stability''. This however was not the case.. Ever since the change over (for the past two weeks) we have been experiencing problems only in the mornings whereby our internet service constantly drops? I called in this morning and spoke to Clayton who I found was impatient and obnoxious. He was not prepared to listen to what I had to say as a customer and constantly interrupted me while I spoke. This made me even more irate. He refused to resolve the issue and kept saying we have a device which is maxing out our usage. Nothing has changed since I joined in February. All the devices which we use are the exact same devices! Yet Comtel comes with a poor excuse each time. i will no longer recommend their service to anyone. Pity I had to put a star here just to type this review otherwise they would get zero stars from me! Pathetic service.
We would like to apologize for your experience.
Could you please provide us with your client code so we can investigate the matter and attempt to resolve this issue.
We would like to apologize for your experience.
Could you please provide us with your client code so we can investigate the matter and attempt to resolve this issue.
