Poor service from Comtel Communications

The service from Comtel is really disgusting, first your internet is never on the speed you pay for and to make matters worse I have been out of connection for the whole day today 23/7/21. I called the support team and they said it’s power issue and I ask them don’t they have a back up generator and the response was we need manager approval. Do you need manager approval to prove at least a respectable service towards people paying without fail for the service? They know in lockdown conditions people are working from home and they still cut you off for a day and then I have to buy data to hotspot because I can not get a service I pay for with Comtel, wow!

If you looking for an internet service provider, kindly note if you decide to take up Comtel, you will be disappointed. That’s just my advise.