A Professional Team Effort!

I recently experienced Internet downtime of almost 24 hours and predictably took up the matter with my ISP, Comtel Communications. Whilst I was frustrated with the time it took to resolve the matter, the problem was exacerbated by a third-party vendor that provides the infrastructure for the residential complex where I reside. During the problem-solving phase, Comtel technicians provided me with substantial support in trying to identify all the variables involved. The problem was eventually isolated and fixed, in no small way, thanks to the open channels of communication I had with the Comtel, throughout this process. They were most attentive, supportive and professional in all their endeavours to assist me. Well done, Team Comtel!