Return policy which the KC branch does not adhere to.

Returned my Dlink router on the 19th September. Up until today I have not received feedback. They neglected to take my router to be checked in the 1st week of returning it. Left it in the shop for another week, did not inform me of anything, sales staff **** saying it was sent. But I contacted Dlink, they contacted the supplier, and checked if my router was brought in, and it wasn't. This is pathetic service, will never recommend computer mania anyone. For a companies slogan "more than JUST IT" they should understand that I've lost out on money, behind in work and paying double for Internet services.

Really **** experience, will never recommend them, will never to business with them either.