Poor Quality Products and Poor Customer Experience

Good Day,

In December 2020, I bought a Tablet, Mecer make for my daughter to be able to use it for school purposes. Since I have bought the product for my daughter, we have not been able to fully utilize the product for its intended purpose due to the fact that i have had to return it 3 times already due to the tablet malfunctioning.

My daughter has fallen behind on her school work too many times and it has only been six months since we have bought the tablet and in that six months, I can say 3 months of the time the tablet has been sent in for repairs.

This is a serious violation of customer rights and service. I have had a very poor customer service experience with relation to this product I have bought from Computer Mania.

I would like to request a full refund on my money so that i can buy my daughter a better product for Her school work so that she does not fall behind her school work any further.