PB
Pierre B
1 reviews | Active since Jan 2024
03 May 2024, 11:46
Poor online order experience
When ordering items online it states it will be ready for delivery and collection within 1-2 business days. After taking to the agent they inform me that they work on 2-3 business days. I ordered the unit on the 29th April. They only had the unit collected at the branch yesterday 15:57. The courier estimated that it will be delivered at the branch for me to collect on Tuesday/ Wednesday next week. How is this within the 1-2 (2-3) business days?
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Computer Mania (Pty) Ltd's replyOfficial
21 May 2024, 11:32Good day Pierre. Apologies for any inconvenience and your order could have been handled better. We do our best to ensure that our customers receive their orders within the timeframe mentioned, but in this instance, it didn't go as planned. We trust you have received your order and that you are enjoying your time online. Regards. Colin
Best regards,
Computer Mania (Pty) Ltd's reply21 May 2024, 11:32
Official
Good day Pierre. Apologies for any inconvenience and your order could have been handled better. We do our best to ensure that our customers receive their orders within the timeframe mentioned, but in this instance, it didn't go as planned. We trust you have received your order and that you are enjoying your time online. Regards. Colin
Best regards,